Shipping Policy

Last Updated: September 9, 2026

Thank you for shopping with Clickscart. We are committed to delivering your orders safely and as quickly as possible across Pakistan.

1. Shipping Coverage

Clickscart currently delivers orders throughout Pakistan, subject to courier service availability in your area.

We use reliable courier partners to process and deliver your orders. Delivery availability may vary depending on your location.

2. Order Processing Time

Orders are generally processed and dispatched within 1–3 business days after your order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive tracking information where available.

3. Delivery Time

Estimated delivery times are:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

• Remote areas: 5–10 business days

These are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, peak-season demand, or circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

From time to time, Clickscart may offer free shipping promotions or special delivery offers. The terms of such promotions will be clearly communicated on our website.

5. Cash on Delivery

Where available, Clickscart may offer Cash on Delivery (COD) as a payment option.

For COD orders, customers are responsible for providing a valid phone number and accurate delivery address so that the courier can successfully contact and deliver the order.

6. Accurate Delivery Information

Customers are responsible for providing complete and accurate delivery information, including:

• Full name

• Complete address

• City

• Area/locality

• Active phone number

Clickscart is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

7. Tracking Your Order

When tracking is available, Clickscart may provide you with a tracking number or delivery information after your order has been dispatched.

You can use the provided tracking information to check the status of your shipment.

8. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframes, unexpected delays can occur.

Delays may result from:

• Weather conditions

• Public holidays

• Courier operational issues

• High order volumes

• Incorrect or incomplete addresses

• Remote delivery locations

• Other circumstances beyond Clickscart's reasonable control

If your order is significantly delayed, please contact our customer support team for assistance.

9. Failed Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable, unreachable, or has provided incorrect delivery information, additional delivery attempts may be made according to the courier's policy.

If an order is returned to Clickscart because of repeated failed delivery attempts, additional shipping charges may apply if the customer requests the order to be shipped again.

10. Damaged or Incorrect Orders

Please inspect your package when you receive it.

If you receive an item that is damaged, defective, missing, or different from what you ordered, contact Clickscart as soon as possible and provide your order details and clear photographs/videos of the package and product where applicable.

We will review the issue and, where eligible, arrange an appropriate resolution in accordance with our return/refund policy.

11. Contact Us

If you have any questions regarding shipping or the status of your order, please contact Clickscart through the contact information provided on our website.

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